Last Updated: July 6, 2025
Your privacy is important to us. This Privacy Policy explains how Towing Hialeah (“we,” “us,” or “our”) collects, uses, and discloses information when you visit our website at https://towinghialeah.net/ (the “Site”) and use our towing and roadside assistance services.
By accessing or using our Site and services, you agree to the terms of this Privacy Policy.
We collect various types of information for different purposes to provide and improve our services to you.
a. Personal Information: When you contact us for services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:
Name
Phone number
Email address
Vehicle information (make, model, license plate, VIN)
Location (for service dispatch)
Payment information (e.g., credit card details, though processed securely by third-party payment processors)
b. Usage Data: We may also collect information that your browser sends whenever you visit our Site or when you access the Site by or through a mobile device (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
c. Location Data: If you use our services that require location information (e.g., for dispatching a tow truck to your current location), we may collect and process information about your actual location. This data may be collected through various technologies, including GPS, IP address, and other sensors that may provide information on nearby devices, Wi-Fi access points, or cell towers.
Towing Hialeah uses the collected data for various purposes:
To provide and maintain our services
To notify you about changes to our services
To allow you to participate in interactive features of our services when you choose to do so
To provide customer support
To monitor the usage of our services
To detect, prevent, and address technical issues
To process payments for services rendered
To improve our services and understand how our services are used
We may share your information in the following situations:
With Service Providers: We may employ third-party companies and individuals to facilitate our service (“Service Providers”), to provide the service on our behalf, to perform service-related services, or to assist us in analyzing how our service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
For Legal Reasons: We may disclose your Personal Information in the good faith belief that such action is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of Towing Hialeah
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of users of the Service or the public
Protect against legal liability
Business Transaction: If Towing Hialeah is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Our Site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Our services are not intended for anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, please contact us:
By Phone: (786) 699-6605
By Email: info@towinghialeah.net
By Visiting this page on our website: https://towinghialeah.net/contact-us/